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James Mintertjmintert@purdue.edu765-494-8491
There are several critical updates needed on my Purdue Lease iMac. In addition to the ones that show up when the OS runs Software Update, I'm also getting a message from Adobe that I need to update the Adobe Reader software. Please install them.
Thanks.

Jim
  
Bradley Eisenhauereisenhau@purdue.edu618-281-4753
I don't have write permissions to agryweb/mmp on whisper. I need access to this in order to update our web calculators. Thanks.
  
Julie Huettemanjhuettem@purdue.edu765-494-8309
I can't access COEUS 4.4. Might be a JAVA update issue?? Thanks.
  
Cheri Janssencjanssen@purdue.edu765-496-7499
I am in BTNY dept. my computer seems to be slowing down -- loading websites, openting windows, locking up, etc. Dont know if need more memory or timne to trade in.
  
Julie Huettemanjhuettem@purdue.edu765-494-8309
I need to set up access to this printer:

1144AGAD 104 CP3525X

Thanks.
  
Joseph Martinmarti644@purdue.edu231-878-2972
I lost my access to the w:/ drive and labshare folders when the servers (or whatever) switched some months ago. I chose not to care, since I had hopes of getting a new computer, and since I use those drives so little. But now my adviser wants to dump a bunch of data in the labshare, so I need access again.

I'm in Lilly 3-343. Thanks for your time!
  
Leah Almeidalalmeida@purdue.edu2086611120
Hi,
I tried to connect to VPN with Windows 8 following the directions on this site.  When I tried to connect, Error 812 popped up saying, "The connection was prevented because of a policy configured on your RAS/VPN server. Specifically, the authentication method used by the server to verify your username and password may not match the authentication method configured in your connection profile. Please contact the Administrator of the RAS server and notify them of this error."
What do I do now?

Thanks!
  
Leah Almeidalalmeida@purdue.edu2086611120
Hi,
I've been trying to use the program IDL on the computer identified as 1159scotchpine, but it's freezing.  Also, other programs on that computer seem to be running excessively slow as well.  I've been using the computer remotely, but I also tried to use it in person and these same problems occurr.
  
Phil Suttonsuttonpl@purdue.edu574-235-9604
Never have heard back on IP address
  
Phil Suttonsuttonpl@purdue.edu574-235-9604
How do I get to the whisper drive to work on the IEEA website
  
Teresa Hugheshughestj@purdue.edu765-496-1843
My Mac was updated recently and now my computer tells me I need to uninstall/reinstall Acrobat Pro. The message I keep getting says "Configuration Error" and "Error 1"
  
W.L. Millswmills@purdue.edu765-494-3575
My ArcGIS software takes 10 or more minutes to start once I have initiated the program.  Please let Ed Stanisz know that I have submitted this ticket.
  
Joel MohringJmohring@purdue.edu7659458114
I will be starting Food Science in the fall. Is there a certain type of laptop the Ag Dept recommends? I've heard some schools have a preference. Want to make sure before I purchase one. THanks
  
Joel MohringJmohring@purdue.edu7659458114
I will be starting Food Science in the fall. Is there a certain type of laptop the Ag Dept recommends? I've heard some schools have a preference. Want to make sure before I purchase one. THanks
  
Mary Anne Amalaradjoumamalara@purdue.edu8604553250
HI,
I have received around 250 spam email just today between 21:15 and 22:30. It is the same email that gets repeated. Its a mailer demon email. I am just worried if my email has been hacked.
  
Mary Anne Amalaradjoumamalara@purdue.edu8604553250
Hi,
my emial account for hacked on sunday and with your help I has changed my password. Now I am again getting similar phising email again
  
Steven Keitzerskeitzer@purdue.edu352-262-4494
Hi,
I need to install a tool for ArcGIS 10. I've downloaded the tool from the following website http://nhd.usgs.gov/tools.html#hem. The version I need is the HEM 2.5 for ArcGIS 10.0 and I'd like it installed on a computer in Forestry 114. The computer names is BASSWOOD. I think I need administrative privleges to install it. Thanks in advance for your help.
  
Allison Hrycikahrycik@purdue.edu716-574-3504
Hi, is there a way to update ArcGIS on the computer I am using?  I'm in a grad office in Forestry (room 206, PC name 1159rabbit).  The version installed right now is pretty old and very different from the current version that my officemates and I are used to.  Also, can you install RStudio on this computer?  Thank you! 
  
Allison Hrycikahrycik@purdue.edu716-574-3504
Hi, is there a way to update ArcGIS on the computer I am using?  I'm in a grad office in Forestry (room 206, PC name 1159rabbit).  The version installed right now is pretty old and very different from the current version that my officemates and I are used to.  Also, can you install RStudio on this computer?  Thank you! 
  
Matt Clawsonmclawson@purdue.edu765-496-3593
Good afternoon.  With the new travel system we found a need to create a support team.   I ouls like this team to have a shared email address (agtravel@purdue.edu) that they can give out and share responsibility in reviewing questions.

Thansk

matt
  
LONNIE MASONlmason@purdue.edu812-265-8919
We are getting  a new office early January. How do we request movement of comuter hook-ups and what do you cover and what does the county need to pick-up. One of our commissioners used to work for the telephone company and understands a lot of this and is running faster than i thought they would.
Lonnie
  
Natalie Federernfederer@purdue.edu574-946-3412
Hi
My documents folder is gone.  I cannot open or save anything in my documents, all my folders are missing.  Help?
Natalie
  
Kris Goffgoffk@purdue.edu765-651-2413
I have been trying to log-in to SAM and it keeps saying that user name and Password do not match ones on file.  I have talked with Benjamin Fox with SAM and he indicated that I needed to share this issue you with.  PLease let me know if you need any other information.  Thanks,

Kris Goff
  
Deborah Colemanddcolema@purdue.edu260-726-4707
I am on the committee for Area 7 Secretary training to be held on Sept. 23.  Last year we had Christy Blomeke and Cindy Gosnell.  I was wondering if there any additional or new items that could receive training on.
  
Adam Alfordalford2@purdue.edu4798792736
My purdue e-mail alford2@purdue.edu can receive e-mails and send e-mails however whenever replys to an e-mail I send with the alford2@purdue.edu account, it is blocked/can't be delivered.  Due to this problem, it would be best to call me or e-mail me at AdamMAlford@gmail.com
  
Deidre Mullendjmullen@purdue.edu765-494-7719
I need to have a page forced to the server for the current issue of Connections.
  
Don Carlsoncarlsode@purdue.edu812-798-2764
Jessica had helped me a few weeks ago to establish short cut files on my desktop to get me to my file (carlsode)and the Shared file on the FNR X drive.  That short cut is now missing on my desktop and I can no longer access the X drive.  Please call my cell as I am back on the road this week.
  
Ron Rathfonronr@purdue.edu812-936-7081
When I had my laptop upgraded to Windows 7, the wifi doesn't work.  Can you helpme get it running.
  
Cindy Myerscjmyers@purdue.edu765-494-4566
was told by Kyle you guys would have to download and add to the boss' new laptop. This is his comment: The toolbar I think you’re talking about deals with display options, it looked like a monitor, right?- YES THIS IS THE ONE...I checked online and there is a free App that can be downloaded off of the Apple Store called Display Menu. AgIT can download and install the app.
  
Megan Gunnmlgunn@purdue.edu2198016731
Hi,

We have a computer that is trying to install an antivirus software and will not allow us to access the internet. We also have a computer that continues to freeze and kicks you off the internet. Someone came yesterday to make sure that the internet cables are connected properly so that is no longer an issue. The first computer is in the back on the right and the second is by the front door.

Thank you for your help!
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