​Building Cultural Competencies

Cultural competence is defined as the ability of individuals to use academic, experiential, and interpersonal skills to increase their understanding and appreciation of cultural differences and similarities within, among, and between groups. It encompasses an individual's desire, willingness, and ability to improve systems by drawing on diverse values, traditions, and customs. The module consists of three components including knowledge, awareness, and skills enhancement for cross-cultural communication and conflict resolution relative to cultural competency.

Introduction and Outline

Unit 1: What is Intercultural Competence

Unit 1.2: Introduction of the Six Stage Bennett Model of Cultural Competence

Unit 1.2: Lecture & Exercises

Unit 1.3: Everyone Has Culture

Unit 1.3: Lecture & Exercises

Unit 1.4: Cultural-Specific Knowledge

Unit 1.4: Lecture & Exercises

Unit 1.5: Building Strong Intercultural Teams

Unit 1.5: Lecture & Exercises

Unit 1.6: Impact of Cultural Variables on Team Building

Unit 1.6: Lecture & Exercises

Unit 1.7: Benefits and Challenges of Intercultural Communication

Unit 1.7: Lecture & Exercises

Unit 1.8: Intercultural Communication Model

Unit 1.8 Lecture & Exercises

Unit 1.9: Barriers to Intercultural Communication

Unit 1.9: Lecture & Exercises

Unit 1.10: Strategies for Bridging Cross-Cultural Communication Barriers

Unit 1.10: Lecture & Exercises