Landscape Maintenance Account Manager

Location: Naperville, IL
Position Type: Full-time
Compensation: Starting at $53,000, commensurate with experience

Western DuPage Landscaping is seeking an experienced Landscape Maintenance Account Manager to lead client relationships, drive enhancement sales, and ensure exceptional service delivery. The ideal candidate has a strong background in turf care, horticulture, and landscape maintenance operations, along with an Illinois Pesticide Applicator License.

This role is responsible for managing a portfolio of landscape maintenance accounts, achieving sales and retention goals, identifying enhancement opportunities, supporting snow services, and working closely with production teams to deliver high-quality results.

RESPONSIBILITIES

  • Manage landscape projects from planning through completion.
    Serve as the primary point of contact for clients, ensuring strong relationships and high retention.
  • Develop project schedules, budgets, proposals, and resource plans.
  • Coordinate crews, subcontractors, equipment, and materials.
  • Monitor quality, safety, profitability, and client satisfaction.
  • Identify and close enhancement and additional service opportunities within existing accounts.
  • Collaborate with operations teams to ensure work is completed safely, efficiently, and profitably.
  • Support seasonal snow operations and planning.

QUALIFICATIONS

  • 5+ years of landscape maintenance, construction, or related industry experience.
  • 3+ years of project management, account management, or leadership experience.
  • Knowledge of horticulture, irrigation, and landscape construction.
  • Strong organizational, communication, and customer service skills.
  • Experience creating estimates, proposals, and change orders.
  • Valid driver's license and clean driving record.
Preferred:
  • Experience with LMN, Aspire, Jobber, or similar industry software.
  • Snow and ice management experience.
  • Bilingual English/Spanish.

TO APPLY

Apply with your resume and a short note on a maintenance or snow operation you've made better to Susan Kucera (susan@wdlinc.com).