BCHM IT Resources
Agriculture Information Technology
Justin Bryant | Academic IT Specialist | BCHM 225 | On-site hours
- Monday - Friday | 1pm - 5pm
Dio Chavez | Desktop Analyst | BCHM 225 | On-site IT support hours
- Monday | 8am - 11am
- Wednesday | 1pm - 5pm
- Friday | 8am - 11am
For IT Help outside of our office hours:
Phone (Best for time sensitive requests)
- 765-494-4000 or 1-888-226-2438 (toll free)
Web
- Visit https://service.purdue.edu/
- Sign in with your career account credentials
- Click on Submit a Request to Purdue IT
- Fill in the required fields
o Requestor(If you are signed in, it will already have your information prefilled)
o Title (Brief description of the issue)
o Description(Description of the issue being experienced in more detail. I do recommend including the computer name)
o Optional: you can add a screenshot under attachments
- Click Submit
Boilerbot
- https://boilerbot.purdue.edu/
o This can be used if you are encountering issues with Duo, Microsoft MFA, or need your password reset.
NOTE: If you are a Mac user who needs their career account password changed, please use Enterprise Connect on your Purdue-managed Mac (The icon for this looks like a key and is located on the menu bar) to not cause issues with your Keychain.
To Report Phishing emails:
The following link gives instructions, suggestions, and tips.
https://service.purdue.edu/TDClient/32/Purdue/KB/ArticleDet?ID=373